Sales Assistant - ACE Hardware, Doha Festival City

About the role

ACE Hardware in Doha Festival City is looking for a Sales Assistant. The role keeps the store tidy and shoppable, improves the customer experience through good service and product knowledge, supports sales targets with effective selling techniques, operates the point-of-sale system, manages stock and applies merchandising principles to uphold the store's corporate image.

Key responsibilities

• Provide high-quality internal and external customer service, advise customers on products and proactively engage them in-store.
• Operate the point-of-sale system accurately, following cash-handling procedures.
• Learn product uses and benefits, apply merchandising principles after training and keep assigned departments clean and organised.
• Assist with receiving deliveries and displaying goods, and follow pricing and ticketing procedures.
• Support stock take events, new store openings, product launches and seasonal rollouts.

Required profile

• Secondary school education.
• At least 2 years of experience in a retail environment.
• Proven ability to deliver high-quality customer service.

Required skills

• Strong product knowledge and ability to learn about new products.
• Competence in operating point-of-sale systems with high precision.
• Ability to maintain store standards through cleaning and merchandising.