Senior Technical Account Manager

About the role

We are looking for a Senior Technical Account Manager to lead technical relationships and provide engineering support for complex infrastructure projects. The role combines client‑facing responsibilities with hands‑on coordination of installation, operation and maintenance activities.

Key responsibilities

• Build and maintain strong relationships with strategic clients and project stakeholders.
• Provide technical guidance and engineering support throughout the project lifecycle.
• Coordinate installation, operational and maintenance activities with internal teams and contractors.
• Investigate and resolve complex technical issues to minimise operational disruption.
• Monitor service delivery against agreed performance standards and KPIs.
• Prepare technical reports, project updates and engineering documentation.
• Ensure compliance with engineering standards, quality systems and HSE requirements.
• Support continuous improvement initiatives and operational excellence.

Required profile

• Bachelor’s degree in Electrical Engineering or a related discipline.
• 10+ years of experience in infrastructure, utilities or large‑scale engineering environments.
• Proven stakeholder management and client‑facing experience.
• Excellent communication, analytical and problem‑solving abilities.

Required skills