Store Manager, Sports

About the role

GMG is seeking an experienced Store Manager to lead its sports retail outlet in Doha. You will be responsible for driving sales, overseeing daily operations, and ensuring an exceptional customer experience in line with GMG standards.

Key responsibilities

• Communicate store targets, motivate the team and achieve financial objectives.
• Maintain loss‑prevention standards, cash handling procedures and fraud controls.
• Oversee POS activities, sales transactions, order tracking, returns, refunds and customer data collection.
• Audit store administration, conduct stock counts and spot checks.
• Handle customer complaints promptly and implement corrective actions.
• Analyse sales performance, market trends and competitor activity to propose action plans.
• Maintain visual merchandising standards for windows and in‑store displays.
• Manage inventory, stock ageing, space allocation and back‑store operations.
• Coordinate facility repairs and equipment maintenance.
• Ensure appropriate staffing levels and develop team members.

Required profile

• Proven experience in retail store management, preferably in sports or related sectors.
• Strong leadership and people‑development skills.
• Excellent communication and customer‑service orientation.
• Ability to analyse sales data and implement improvement plans.
• Attention to detail in loss prevention, cash handling and inventory control.

Required skills