Ticketing Executive (Travel Consultant)

About the role

The employer is looking for an experienced Ticketing Executive with strong knowledge of domestic and international air ticketing, especially Qatar routes. The role covers flight reservations, ticket issuance, cancellations, reissuance, fare calculations and customer queries, handled independently. It also involves leading a small team and driving sales through roadshows and marketing campaigns.

Key responsibilities

• Manage end-to-end travel operations, coordinating bookings, reservations, ticketing and travel arrangements
• Customize itineraries and programmes according to client needs and feedback
• Supervise the team to ensure accurate bookings, reservations and reports
• Use the CRM effectively for lead management and repeat business
• Drive sales targets, organise roadshows and lead marketing campaigns
• Handle customer queries and deliver timely, high-quality service
• Monitor vendor compliance and contracts, and coordinate finances with Accounts

Required profile

• Bachelor's degree in Tourism, Hospitality or a related field
• Strong knowledge of international destinations and travel products
• 2-4 years of experience
• Ability to lead a team, manage operations and achieve sales targets

Required skills

• Proficiency in GDS/CRS systems such as Amadeus, Galileo and Travelport
• Excellent communication, negotiation and customer service skills
• Organizational, problem-solving and client relationship management skills

Salary: QAR 4,000-5,000 inclusive of allowances.