Guest Experience Expert – Front Desk
The Ritz-Carlton Hotel Company, L.L.C. · Doha
Job description
About the role
The Guest Experience Expert (Front Desk Agent) is the first point of contact for guests at The Ritz‑Carlton in Doha. You will create memorable, personalized experiences throughout the guest’s stay, from check‑in to check‑out, while upholding the brand’s Gold Standards.
Key responsibilities
- Welcome guests, manage check‑in and check‑out procedures efficiently.
- Process operational needs, handle guest requests, and complete daily reports.
- Provide local area information and recommendations to enhance the guest experience.
- Maintain a safe, clean, and professional front‑desk environment.
- Perform physical tasks such as moving, lifting, and carrying objects up to 10 lb without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience or specific licenses needed.
Required skills
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Published 3 days ago
Expires 1 month from now
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The Ritz-Carlton Hotel Company, L.L.C.
Doha
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