Guest Experience Expert – Front Desk
Le Méridien Hotels & Resorts · Doha
Job description
About the role
The Guest Experience Expert is the face of the hotel, responsible for creating memorable moments for guests throughout their stay. Working at the front desk, you will guide visitors from arrival to departure, ensuring every interaction feels personal and seamless.
Key responsibilities
- Perform smooth check‑in and check‑out procedures.
- Process operational tasks and complete daily reports.
- Respond promptly to guest requests and resolve issues.
- Provide information about local attractions and hotel amenities.
- Move around the property, standing, walking, and lifting items up to 10 lb without assistance.
- Maintain a professional appearance and adhere to company policies and confidentiality standards.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior hospitality experience required.
- Ability to stand, walk, and sit for extended periods.
- Capability to lift and carry objects weighing up to 10 lb.
- Professional demeanor and strong communication skills.
Required skills
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Published 1 day ago
Expires 1 month from now
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Le Méridien Hotels & Resorts
Doha