Housekeeping Supervisor

About the role

We are looking for a dedicated Housekeeping Supervisor to lead our housekeeping team and maintain the highest standards of cleanliness, hygiene, and guest satisfaction. The role involves overseeing daily operations, conducting inspections, and ensuring compliance with health and safety regulations.

Key responsibilities

• Supervise and coordinate daily activities of housekeeping staff.
• Assign duties and create work schedules for efficient operations.
• Conduct regular inspections of rooms, facilities, and common areas.
• Train, coach, and monitor employees to ensure quality performance.
• Maintain adequate stock of cleaning supplies, chemicals, and equipment.
• Report maintenance issues and coordinate timely resolutions.
• Keep records of attendance, inspections, inventory, and housekeeping activities.
• Address customer concerns and resolve housekeeping‑related issues promptly.
• Support continuous improvement initiatives to enhance service quality.

Required profile

• High School Diploma or equivalent; relevant certification is an advantage.
• 3–5 years of housekeeping experience, including at least 2 years in a supervisory role.
• Strong knowledge of housekeeping procedures, cleaning methods, and safety practices.
• Proven leadership, communication, and team‑management abilities.
• Ability to work under pressure and manage multiple tasks effectively.

Required skills

• Basic computer skills and familiarity with housekeeping reporting systems.
• Proficiency in inventory management and documentation.