Outlet Manager – Pan Asian

About the role

Banyan Tree Doha invites you to join its team at Raffles The Palm as Outlet Manager – Pan Asian. Reporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, you will manage the overall operations of the outlet according to established objectives, ensuring high standards of professional management and administration while promoting fair and equitable personnel development.

Key responsibilities

• Motivate, discipline, direct and supervise all outlet employees
• Develop and maintain training programmes to raise staff professionalism
• Manage day-to-day operations and handle complaints with effective service recovery
• Ensure compliance with F&B policies and procedures, and regularly inspect food and beverage quality
• Ensure all staff have full product knowledge
• Follow accounting procedures and maintain a daily log book of operations
• Hold monthly one-to-one staff meetings to set and monitor targets, and conduct daily roll calls and grooming checks
• Schedule staff to meet service standards within budgeted labour costs and assign responsibilities to subordinates
• Liaise with stewarding on inventory and breakage control, and control equipment stock
• Implement weekly cleaning schedules for equipment and run weekly walk-throughs with the Hygiene Manager, Housekeeping and Engineering
• Build a guest database with preference records for regular guests

Required profile

• Attention to detail, reliability and a strong work ethic
• Ability to follow instructions and take initiative
• Creativity and passion for food