Spa Receptionist

About the role

Exceptional hospitality starts with you. As a Spa Receptionist at Hilton you will be the first point of contact for guests, greeting them with warmth and ensuring a smooth, memorable spa experience from check‑in to departure. You’ll not only provide administrative support to keep spa operations seamless, but also spread the light and warmth of hospitality by delivering experiences that make every stay special. You’ll join an award‑winning workplace culture at Hilton, a global leader that has welcomed more than 3 billion guests worldwide.

Key responsibilities

• Welcome and assist guests by greeting them, handling check‑in and registration procedures.
• Support guest scheduling by answering phones and emails, managing reservations, responding to inquiries and communicating information to the team.
• Provide administrative support including data entry, filing, processing mail, taking notes, typing correspondence and assisting spa managers with general office tasks.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – collaborating to achieve the best outcomes.
• Ownership – taking accountability for your responsibilities.
• Focus on the now – acting with urgency and discipline.