Assistant Restaurant Manager

About the role

Tivoli Hotels & Resorts is hiring an Assistant Restaurant Manager for its Souq Waqif boutique hotel in Doha. Reporting to the Restaurant Manager, the role supports the manager in overseeing daily restaurant operations, supervising and developing the restaurant team, maintaining guest satisfaction and helping achieve departmental financial and operational objectives in line with Tivoli brand standards.

Key responsibilities

• Support the Restaurant Manager with daily operations, opening and closing procedures, service quality, food presentation and cleanliness, and coordinate with the kitchen, bar and other F&B departments.
• Supervise the team, prepare schedules, hold daily briefings, coach staff, support recruitment and training, and promote teamwork.
• Handle guest complaints, build relationships with regular guests and VIPs, and act on guest feedback.
• Help achieve revenue targets, monitor sales, promote upselling, control food and beverage wastage and inventory, and oversee billing, cash handling and POS transactions.
• Ensure compliance with food safety, hygiene, health and safety, and brand standards, and keep accurate records.
• Prepare operational reports, attend departmental meetings, and liaise with the People & Culture Department on staffing and training.

Required profile

• Previous experience as an Assistant Restaurant Manager, Restaurant Supervisor or similar supervisory role in a hotel or upscale restaurant; luxury hospitality experience preferred.
• Strong knowledge of restaurant operations, F&B service standards and hospitality management.
• Demonstrated leadership, team management and guest-focused interpersonal skills.
• Good English, with additional languages an advantage; able to work flexible shifts including weekends and public holidays.

Required skills

• Understanding of restaurant financial management, budgeting, inventory control and cost management.
• Proficiency in Point of Sale (POS) systems and restaurant management applications.
• Organizational, analytical and problem-solving abilities.