Beauty Advisor

About the role

The Beauty Advisor represents the brand in-store, delivering exceptional customer service and leveraging deep product knowledge to maximise sales. You will create a welcoming environment, provide personalised beauty consultations and support overall store operations.

Key responsibilities

• Serve as the first point of contact, offering tailored beauty advice, skincare guidance, makeup tutorials and product demonstrations.
• Promote and upsell products, cross‑sell complementary items and encourage enrolment in the loyalty program.
• Stay current on beauty trends, product launches and ingredient knowledge to inform customers accurately.
• Assist with store operations including opening/closing, inventory management, stock replenishment and visual merchandising.
• Achieve individual sales targets and track KPIs such as conversion rates and average transaction value.

Required profile

• Strong knowledge of cosmetics, skincare and current beauty trends.
• Proven retail customer‑service experience, preferably in beauty.
• Excellent communication and interpersonal skills for personalised recommendations.
• Professional training in makeup or skincare is a plus, but not mandatory.

Required skills

• Product knowledge of skincare and makeup.
• Ability to demonstrate and apply beauty products.