Club Manager – Wellness & Hospitality

About the role

We are seeking a dynamic Club Manager to lead our spa and wellness department, delivering premium experiences to our members in Qatar. The role combines strategic planning, team leadership and operational oversight to ensure exceptional service and business growth.

Key responsibilities

• Develop and implement strategies that align spa and wellness services with the company’s vision.
• Oversee daily operations to guarantee smooth, client‑focused service delivery.
• Manage budgets, revenue targets and profitability for the department.
• Recruit, train and retain high‑performing staff, providing mentorship and performance evaluations.
• Maintain service protocols to ensure consistent, high‑quality client experiences.
• Monitor industry trends and introduce innovative offerings.
• Address client feedback promptly, ensuring high satisfaction levels.
• Collaborate with the CEO on short‑ and long‑term goals and drive marketing initiatives.
• Analyse performance metrics and present recommendations to senior management.

Required profile

• Bachelor’s degree in Business Administration, Hospitality or related field (Master’s preferred).
• 5–7 years of experience in spa and wellness management, with 4–5 years in a leadership role.
• Proven track record in team recruitment, development and performance management.
• Strong financial acumen with experience managing budgets and achieving revenue targets.
• Excellent communication, interpersonal and organisational abilities.
• Passion for wellness and a client‑centric approach.

Required skills