Director of Sales & Marketing

About the role

voco Doha West Bay Suites is looking for a Director of Sales & Marketing to lead its sales team and drive revenue growth. The role covers sales leadership, business planning, channel strategy, marketing and PR, and works closely with the General Manager and the Regional Director of Sales & Marketing.

Key responsibilities

• Lead the sales team, set and review revenue targets by segment and run regular sales and revenue meetings
• Manage key corporate, extended stay, leisure and MICE clients and build relationships with decision makers
• Set and direct online and GDS channel strategies, and manage GDS, GSAs, third-party sites and TMCs
• Run lead generation, partnerships and industry association contacts
• Prepare the annual business plan, budget and monthly sales report
• Run promotion, PR and brand positioning as a deluxe serviced residence in the GCC, in line with IHG brand guidelines
• Develop customer service initiatives and recognition programmes
• Manage the department's expenses, supply and equipment, and support the Balanced Scorecard

Required profile

• Prior experience in the Qatar hotel/serviced residence market (upper upscale) at Director of Sales and Marketing level
• Minimum 3 years in a DOSM role in an internationally branded property with a track record of achievement
• Tertiary qualification in sales and marketing or a related hospitality field
• High degree of proficiency in English, written and spoken

Required skills

• Effective leadership, coaching and communication
• Ability to conceptualize and execute strategies and to negotiate
• Adaptability to a rapidly changing environment and openness to new technologies