Doorman – Guest Services

About the role

The Doorman greets and assists residents, guests, and visitors at the entrance of Banana Island Resort Doha. This role ensures a welcoming atmosphere while maintaining security and smooth flow of traffic in the lobby area.

Key responsibilities

• Greet and welcome residents, guests, and visitors courteously.
• Open doors and assist with packages, luggage, or deliveries.
• Monitor entrance and exit to enforce security and access control.
• Maintain a log of visitors, deliveries, and service personnel.
• Communicate with concierge, security, or building management regarding resident needs or unusual activity.
• Assist with taxi or ride‑share arrangements and provide directions.
• Answer basic inquiries and provide information about services and amenities.
• Keep the lobby and entrance area clean, orderly, and presentable.
• Respond promptly to emergencies or incidents and follow reporting procedures.

Required profile

• High school diploma or equivalent.
• Prior experience in customer service, hospitality, or security preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stay alert, courteous, and calm under pressure.
• Physically able to stand for extended periods and lift light items.

Required skills