This job is no longer available
This job expired on 14/08/2026. It no longer accepts applications.
Guest Service Agent – Banana Island Resort Doha
Minor Hotels · Doha
Job description
About the role
As a Guest Service Agent at Banana Island Resort Doha by Anantara, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless stay. You will work closely with the front‑office team to deliver the high standards of service expected by Minor Hotels.
Key responsibilities
- Take reservations and manage bookings using the property management system.
- Greet, register, and check‑in guests efficiently.
- Provide outstanding guest service throughout the stay, addressing enquiries, requests, and comments promptly.
- Settle guest accounts accurately at checkout.
- Collaborate with other hotel departments to resolve any issues and enhance guest satisfaction.
Required profile
- Strong focus on customer service.
- Prior experience in hotel front‑office operations is preferred.
- Excellent communication skills with fluency in English.
- Willingness to work shifts, weekends, and public holidays.
Required skills
- Ms Office
- Property Management Systems (PMS)
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Minor Hotels
Doha
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