Help Desk Officer (Facilities Management)
Darwish Interserve Facilities Management · Doha
Job description
About the role
Darwish Interserve Facilities Management is looking for a Help Desk Officer to support its facilities management operations in Doha, Qatar. The role focuses on receiving, recording and coordinating service requests from customers and facility users.
Key responsibilities
- Receive and log service requests from customers and facility users.
- Coordinate requests with the appropriate maintenance and technical teams.
- Track the progress of service requests to ensure timely resolution.
- Communicate updates and resolutions to customers.
Required profile
- Relevant experience in a help desk or customer service environment.
- Strong communication and customer service abilities.
- Excellent organizational skills and ability to record and track requests.
- Capability to work with technical teams to coordinate solutions.
Required skills
- Communication
- Management
- Office Coordination
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Published 1 month ago
Expires 1 week from now
41 views · 0 interested
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Darwish Interserve Facilities Management
Doha
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