IT Coordinator

About the role

Hilton is looking for an IT Coordinator for its Waldorf Astoria Doha Lusail property. The role provides comprehensive IT support within the hotel, ensuring technology infrastructure, IT systems and cellular services run smoothly so that every guest enjoys a memorable stay.

Key responsibilities

• Respond promptly to requests for technology equipment and connectivity, keeping IT systems and cellular services compliant with Hilton Technology Network (HTN) standards
• Maintain and manage inventory of technology equipment, hardware, software and related assets
• Install, set up and break down A/V, communication, networking and IT equipment in guest rooms, meeting spaces and hotel work areas
• Offer technical support and training for hardware and software issues
• Process equipment and service billing for guests, handle internal and external concerns and authorise billing adjustments
• Record completed repairs, routine maintenance and special service requests, and flag issues needing further attention

Required profile

• A passion for hospitality
• Integrity, leadership, teamwork, ownership and accountability
• Focus on the present with urgency and discipline