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Operations Manager – Cash & Prepaid Products

Mashreq

🇬🇧 English

Job description

About the role

The Operations Manager will lead two critical functions – the Central Processing Unit and Central Account Maintenance – ensuring smooth daily operations and continuous improvement.

Key responsibilities

  • Manage the Central Processing Unit and Central Account Maintenance teams.
  • Oversee a headcount of 10‑15 staff on a daily basis.
  • Provide guidance, coaching, and training to team members.
  • Develop and implement a skills matrix and associated training plans.
  • Facilitate, manage, and implement operational changes and improvements.
  • Embed robust control mechanisms and collate management information (MI) effectively.

Required profile

  • Proven experience in managing operational teams.
  • Ability to lead, motivate, and develop staff.
  • Strong focus on process improvement and control.

Required skills

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    Published 3 weeks ago

    Expires 1 month from now

    37 views · 0 interested

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