PRO / Admin – Government Relations & Licensing Specialist

About the role

The PRO/Admin will manage all government relations, immigration, licensing and administrative tasks for the company's operations in Qatar, ensuring that employee, branch and corporate documents remain valid, compliant and renewed on time. The role involves close interaction with multiple ministries, mall authorities and internal teams to support smooth business continuity.

Key responsibilities

• Process work visas, entry permits, residence permits (QID) and renewals through the Ministry of Interior and Ministry of Labour.
• Coordinate Qatar Visa Centre appointments, medical tests and biometrics for new hires.
• Handle work permit applications, contract attestation and approvals, as well as exit, cancellation, transfer and absconding cases.
• Arrange family, visit and business visas when required.
• Renew and maintain Commercial Registration, Establishment ID, trade licences and municipality licences for all outlets.
• Obtain and renew Civil Defence approvals, signage permits and liaise with mall management for fit‑out permits and access passes.
• Maintain an expiry tracker for QIDs, passports, work permits, licences, vehicle registrations and insurance, escalating items 60 days before expiry.
• Manage vehicle registration (Istimara), renewals, insurance and traffic violations, and coordinate office supplies, utilities and vendor contracts.

Required profile

• 3–5 years of PRO experience in Qatar, preferably in retail or multi‑branch operations.
• Hands‑on knowledge of Ministry of Interior, Ministry of Labour, Ministry of Commerce & Industry, Baladiya and Qatar Visa Centre procedures and portals.
• Fluent in Arabic and English, both spoken and written; Arabic is essential.
• Valid Qatari driving licence and transferable Qatar residency (NOC preferred).
• Highly organised, discreet and able to handle multiple government files simultaneously.
• Proficient in MS Office, especially Excel for tracking purposes.