Senior Account Manager – IT Solutions & Products

About the role

We are looking for a Senior Account Manager to drive strategic relationships with enterprise customers for our IT solutions and products portfolio. The role focuses on protecting accounts from competitors, expanding the customer base and contributing to short‑ and long‑term business objectives.

Key responsibilities

• Collaborate with service and project operations teams to ensure delivery of quality services as agreed with customers.
• Coordinate with finance to generate accurate invoices and secure timely payments.
• Manage key customer relationships at the opportunity level and act as the primary point of contact.
• Develop and expand the enterprise customer base in line with company strategy.
• Work with partners and suppliers on pricing, new products, delivery issues and market coverage.
• Prepare and submit commercial and technical proposals.
• Gather market intelligence, monitor competitors and produce sales, financial and pipeline reports.
• Create costing sheets to assess gross profit per sale and recommend actions to improve customer satisfaction and sales.

Required profile

• University degree; a certification in Management Information Systems, MBA or MIS is a plus.
• Minimum 10 years of sales experience in IT solutions and products, including at least 7 years in Qatar.
• Fluent in English; Arabic proficiency is an advantage.
• Valid GCC light‑vehicle driving licence.

Required skills

• Advanced proficiency in Microsoft Office suite.