Senior IT Business Analyst – SAP

About the role

We are looking for a Senior IT Business Analyst with strong SAP expertise to join our Business Systems Group. The role bridges business needs and technology solutions, ensuring projects are delivered on time, within budget, and to the required quality standards.

Key responsibilities

• Develop and monitor IT policies, procedures and methodologies.
• Gather, analyse and document business requirements to automate or improve existing processes.
• Translate requirements into process diagrams, system specifications and project plans.
• Configure and maintain SAP and related software to meet end‑user needs.
• Supervise programming, unit testing and regression testing activities, ensuring compliance with specifications.
• Coordinate user acceptance testing and obtain sign‑off from business stakeholders.
• Participate in the evaluation and selection of new software packages and third‑party applications.
• Investigate root causes of system issues and propose remedial solutions.
• Ensure all activities comply with QAFCO Occupational Health, Quality, Safety and Environment procedures.

Required profile

• Proven experience as a senior IT systems or business analyst, preferably within an SAP environment.
• Demonstrated ability to lead internal IT projects and manage change, documentation and training.
• Strong analytical mindset with a focus on customer satisfaction and timely delivery.
• Excellent communication skills to liaise with stakeholders at all levels.

Required skills

• SAP