Services Senior Specialist - Business Operations

About the role

As a Manpower Coordinator you will coordinate technician recruitment, manage manpower records, support workforce planning and ensure technicians are qualified, trained and deployed effectively to meet operational requirements.

Key responsibilities

• Coordinate and schedule technician interviews with subject matter experts and develop a standardized interview process.
• Create and maintain a centralized repository of technician profiles, skills, training status, certifications, assignments and utilization records.
• Monitor training records, ensure mandatory training and certifications remain current, and control technician assignments to projects and job sites.
• Track technician utilization, support workforce planning, and provide reports, status updates and recommendations.

Required profile

• Bachelor's degree or diploma in Business Administration, Human Resources, Operations, Engineering or related field.
• Experience in manpower coordination, workforce planning, resource coordination, field services or supplier management.
• Strong organizational, planning and coordination skills with excellent communication and stakeholder management.
• Ability to handle confidential personnel information with professionalism and discretion.

Required skills

• Proficiency in Microsoft Excel
• Proficiency in Microsoft Word
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft PowerPoint

What we offer

• Contemporary work‑life balance policies and wellbeing activities
• Comprehensive private medical care options
• Life insurance and disability programs
• Tailored financial programs and additional voluntary benefits