Social Media & Community Specialist

About the role

We are seeking a hands‑on Social Media & Community Specialist to create and maintain an active, consistent, and engaging presence for an e‑commerce business. The role is full‑time, on‑site in Doha and requires creativity, initiative and reliable execution.

Key responsibilities

• Build and execute content calendars for Instagram, TikTok, Snapchat and support Pinterest activity.
• Improve account bios, highlights, pinned content and overall presentation.
• Develop daily stories, product features, interactive content and captions that align with marketing campaigns.
• Prepare content briefs, shot lists and coordinate production with creators and photographers.
• Create simple graphics and adapt existing photos and videos for each platform.
• Schedule and publish content, ensuring accurate product information, prices and links.
• Respond to comments and enquiries, encourage engagement and route sales queries to customer service.
• Research audience interests, competitor activity and trends to propose and test new ideas.
• Track engagement, website clicks and enquiries, and use insights to improve content.
• Provide weekly performance summaries and recommended actions.

Required profile

• At least two years of hands‑on social media experience, preferably in e‑commerce or retail.
• Proven experience managing business accounts, planning content and enhancing account presentation.
• Strong understanding of Instagram, TikTok and Snapchat.
• Ability to write engaging Arabic and English captions and customer‑facing messages.
• Ready to join immediately in Qatar.

Required skills

• Canva
• CapCut (or similar video‑editing tools)