Spa Attendant

About the role

The Ned Doha, housed in Doha's former Ministry of Interior building, is a luxury hotel with a spa, gym, club and pool. It is looking for a Spa Attendant to run the changing rooms, thermal sequencing and pool areas to the required standard, keep the rest of the facility immaculately clean and offer additional services in the changing facility.

Key responsibilities

• Provide a first-class level of hospitality and exceed guest expectations through excellent customer service.
• Keep changing areas clean, with lockers stocked to standard (one robe, one towel, one pair of slippers and a small towel).
• Ensure ice water and fruit are available, and that the spa attendant areas, showers, bathrooms and poolside areas are clean, fully stocked and neat.
• Keep the thermal sequencing area clean, with towels and ice water available, and ensure all floors are dry with no surface water.
• Monitor corridors and grooming areas, keeping cups available and returning used ones to the restaurant or the correct department.
• Assist the juice bar in serving guests in the pool and thermal sequencing areas and help distribute complimentary shots.
• Anticipate client needs and cooperate promptly and helpfully with guests who need assistance.

Required profile

• Ability to manage time efficiently in a fast-paced environment and prioritize tasks to meet deadlines.
• Physical stamina, as the role involves prolonged standing, bending, lifting and walking.
• Friendly, helpful demeanor and good customer service.
• Respect for guests' privacy and confidentiality.
• Awareness of safety protocols and practices.

Required skills

• Familiarity with cleaning techniques, equipment and cleaning agents.
• Collaboration with the housekeeping team and other departments.

What we offer

• Tax-free annual salary of QAR 19,200.
• Company-provided accommodation and transportation.
• 21 calendar days annual leave and 11 paid public holidays; sick leave as per Qatar Labour Law.
• Private medical insurance for yourself.
• End of service benefits.
• Meals at the hotel restaurant and exclusive hotel and dining rates for you and your family and friends.
• Learning, development and career progression opportunities, plus reward and recognition programs.