Store Manager - Qatar

About the role

GMG, a global well-being company that retails, distributes and manufactures brands across sport, everyday goods, health and beauty, properties and logistics, is hiring a Store Manager in Qatar. The role holder manages and drives sales through efficient store operations, visual merchandising, customer service and the motivation and retention of store staff, while managing and coaching the store team.

Key responsibilities

• Communicate store targets to the team and drive sales to meet financial objectives
• Maintain loss prevention standards and comply with cash handling, fraud and theft controls
• Oversee point-of-sale activity: transactions, orders, payments, returns, refunds, inventory updates and customer feedback
• Manage cash transactions, including petty cash, POS cash and change floats
• Audit store administration, support annual stock counts and spot checks, and handle customer complaints professionally
• Track brand sales, research market trends and competitors, and propose action plans to grow sales and profitability
• Analyse sales reports, maximise stock potential and report on new and core collection performance
• Maintain window and in-store displays to a high standard
• Oversee inventory management: availability, ordering, back-store management, stock movement, ageing, loss and space
• Coordinate with the facilities team on repairs and replacements, and plan staffing levels, schedules and shifts
• Train the team in inventory techniques and mentor them, applying structured performance management and KPIs
• Build leadership pipelines, collaborate with the Area Manager, Brand/Category Management, Warehousing and Logistics, Visual Merchandising and Marketing teams, and lead the team through change

Required profile

• Bachelor's degree in any discipline
• 5-7 years of relevant experience, including at least 3 years in a similar supervisory role in retail operations
• Fluent English, written and spoken; Russian and/or Arabic is an added advantage
• Industry expertise and product/category knowledge, strong customer orientation

Required skills

• Proficiency in MS Office and tools
• Strong commercial and analytical skills, able to influence and align teams to business goals