Till Assistant - Qatar Duty Free

About the role

The Qatar Duty Free Company is looking for a Till Assistant in its retail shops in Doha. The role covers all cash desk sales activities and aims to provide excellent customer service so that sales opportunities are maximised.

Key responsibilities

• Process card and cash transactions on the POS according to company SOPs
• Follow the Security Tamper Evident Bag (STEB) procedure to pack items correctly
• Scan QDFC products correctly at the POS and sell push-line items
• Serve customers at the POS with kindness and respect, keeping the POS area neat and tidy
• Answer basic questions about products, QDF stores or airport amenities
• Carry out end-of-shift cash closing, put cash in the cash bag, seal it and submit it to the cash office in HIA
• Perform other duties assigned by the Head of Department

Required profile

• Basic literacy and numeracy skills
• English communication skills; entry-level roles, no prior job-related experience required
• Previous retail or customer service experience preferred
• Pleasant and approachable attitude

Required skills

• Command of English
• Basic PC skills
• Good interpersonal and customer service skills
• Basic product knowledge