Watch Technician and Retail Sales Executive

About the role

The Retail Sales Executive and Technician will drive watch sales while delivering high‑quality after‑sales service. You will interact directly with customers, support the showroom, and coordinate with merchandising and supply‑chain teams.

Key responsibilities

• Assist customers in selecting watches, explain features and pricing, and achieve sales targets.
• Maintain daily sales registers, arrange procurement of watches, and support peak‑demand periods.
• Support senior technician by ordering spare parts, handling customer complaints, providing estimates, and repairing watches.
• Prepare daily service reports, job cards, and manage orders on the principal’s service websites.
• Keep the showroom attractive, monitor product quality issues, and ensure a lasting impression on visitors.

Required profile

• Minimum 5 years experience servicing quartz and automatic watches combined with retail experience.
• Degree preferred but not essential; fluent English, Arabic a plus.
• Strong communication, negotiation, punctuality, reliability and a customer‑focused attitude.

Required skills

• Watch servicing (quartz and automatic mechanisms).
• Spare‑part ordering and inventory awareness.
• Computer literacy for reporting and service website usage.