Bell Captain (Arabic Speaker)

About the role

As a Bell Captain at Hilton, you will lead the bell team in delivering exceptional hospitality experiences to guests, ensuring smooth arrivals, departures, and luggage handling while embodying the brand’s core values.

Key responsibilities

• Greet, escort, and assist arriving and departing guests.
• Transfer, store, and manage guest luggage according to hotel guidelines.
• Inspect guest rooms and introduce guests to room features.
• Respond promptly to guest inquiries and requests.
• Supervise, schedule, coach, and evaluate bell staff performance.
• Recruit, interview, and train new team members.
• Maintain knowledge of hotel products, services, local events, and policies.
• Assist in the upkeep and functionality of equipment.

Required profile

• Passion for hospitality and creating memorable guest experiences.
• Integrity, leadership, teamwork, ownership, and a sense of urgency.
• Ability to communicate effectively in Arabic and English.

Required skills

What we offer

• Opportunity to work with a globally recognized hospitality brand.
• Career development and training programs.
• Inclusive and award‑winning workplace culture.