Bodyshop Service Advisor
Saleh Al Hamad Al Mana Co. · Doha
Job description
About the role
The Bodyshop Service Advisor greets customers, interprets their service needs and ensures a smooth service experience from vehicle receipt to release.
Key responsibilities
- Provide price estimates at vehicle receipt or before work begins and keep customers informed of any delays.
- Record accurate information on job cards, ensure clear instructions for technicians, and interpret warranties for customers.
- Liaise with the Cashier for payment collection, with the Workshop Controller for appointment planning, and with the parts department to promote parts sales.
- Maintain a clean reception area, ensure vehicles are parked correctly, and comply with company standards and DPR.
Required profile
- Strong customer‑service orientation with the ability to communicate service details clearly.
- Attention to detail for accurate job‑card documentation and warranty interpretation.
Required skills
- Customer liaison and communication.
- Understanding of service diagnostics and warranty terms.
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Published 6 hours ago
Expires 1 month from now
6 views · 0 interested
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Saleh Al Hamad Al Mana Co.
Doha