Cargo Services Agent

About the role

Qatar Aviation Services is hiring a Cargo Services Agent in Doha. The agent delivers a range of operational service duties at the warehouse facility, assisting with cargo handling and processing while following Standard Operating Procedures and keeping safety and security in line with company operating procedures.

Key responsibilities

• Retrieve or store cargo from various storage locations, following SOPs for the safe handling of dangerous goods, valuables, perishables, courier, live animals and diplomatic mail.
• Prioritize the breakdown, build-up and delivery processes of special loads and priority shipments to meet operational priorities.
• Complete flight build-up and breakdown activities and cargo delivery using available resources to maintain operational KPIs.
• Coordinate with other operational sections of Cargo to ensure on-time performance.
• Carry out tasks assigned by sectional superiors in line with cargo handling procedures and airline service level agreements.
• Perform other duties directed by the Head of the Department and complete them on time while maintaining departmental KPIs.

Required profile

• High school qualification and 1 year of job-related experience.
• Knowledge of special cargo handling practices: dangerous goods, perishables and live animals.
• Good command of English.
• Ability to lead junior team members.

Required skills

• Good knowledge of Microsoft Office tools.