Client Relationship Manager – Cybersecurity

About the role

We are seeking an experienced Client Relationship Manager to build and maintain strategic relationships with key government, semi‑government and enterprise clients in Qatar. The role focuses on client engagement, account management and ensuring successful delivery of cybersecurity solutions.

Key responsibilities

• Develop and nurture long‑term relationships with senior stakeholders such as CISOs, IT Directors and Security Managers.
• Serve as the primary point of contact, ensuring an exceptional customer experience and understanding client business objectives and compliance needs.
• Coordinate between clients, internal technical teams and vendors to support project implementation and monitor service delivery.
• Drive customer success by overseeing solution adoption, handling service requests and proactively resolving issues.
• Gather client feedback and market intelligence to identify opportunities for service enhancement and provide strategic insights to management.

Required profile

• Bachelor’s degree in Business Administration, IT, Cybersecurity or a related field.
• 5–8 years of experience in client relationship, account or customer success management, preferably within cybersecurity or technology services.
• Strong understanding of enterprise environments and cybersecurity concepts.
• Excellent communication, presentation and stakeholder‑management skills.
• Fluent English; Arabic is a strong advantage.

Required skills

• Cybersecurity concepts
• Information security
• IT solutions