Department Head – Digital Solutions & Technology

About the role

The Department Head – Digital Solutions & Technology will partner closely with the Chief Digital and Information Officer to steer Doha Bank’s digital transformation agenda. This senior leader will oversee Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing, ensuring the delivery of customer‑centric, inclusive digital services across the bank.

Key responsibilities

• Contribute to the definition and execution of the overall Digital Solutions & IT strategy, aligning it with market trends and organizational goals.
• Develop and monitor performance metrics for the Digital Solutions & Technology function.
• Design, implement and maintain policies, procedures and documentation for efficient, cost‑effective technology solutions.
• Lead cross‑functional collaboration to identify business opportunities, mitigate risks and optimise ROI on digital investments.
• Oversee enterprise architecture quality assessments and establish measurement systems for alignment.
• Direct data‑analytics and business‑intelligence initiatives, translating business needs into scalable solutions.
• Research and evaluate software and technology packages to meet evolving business demands.
• Manage FinTech partnerships and vendor relationships to support the bank’s strategic objectives.
• Allocate work, supervise direct reports and drive team performance.

Required profile

• Proven experience leading digital solutions, technology, or enterprise architecture functions within a large organization.
• Strong track record of developing and executing digital strategies that improve performance, reduce risk and increase efficiency.
• Demonstrated ability to manage cross‑functional teams and stakeholder relationships.
• Experience overseeing budgets, cost optimisation and ROI measurement for technology investments.
• Excellent analytical and problem‑solving skills with a focus on delivering customer‑centric outcomes.

Required skills

• Enterprise Architecture
• Data Analytics
• Business Intelligence
• FinTech partnership management