Digital Inclusion & National Digital Policy Director (12‑month contract)

About the role

We are looking for a highly experienced Subject Matter Expert to lead the design and implementation of a national‑scale Digital Inclusion Framework for the MCIT Digital Industry Affairs sector in Qatar. The role focuses on bridging the digital divide by improving ICT accessibility and digital literacy for vulnerable groups.

Key responsibilities

• Design and launch a National Digital Inclusion Framework aligned with UNESCO and ITU best practices.
• Develop national policies and a Digital Inclusion Index to measure progress.
• Define and enforce WCAG 2.1/2.2 and EN 301 549 accessibility compliance across government services.
• Establish governance models and work with MCIT, CRA, and other regulators.
• Manage partnerships with government entities, telecom providers, Big Tech, and NGOs.
• Build a “Train‑the‑Trainer” ecosystem to scale digital literacy programs nationwide.
• Lead nationwide initiatives on digital skills enablement, inclusive technology access, and public awareness.
• Conduct benchmarking studies and provide advisory reports to senior leadership.

Required profile

• Master’s degree in Public Policy, Social Sciences, Technology Management or related field.
• Minimum 5 + years experience in digital inclusion, public policy, or ICT accessibility, preferably within the GCC.
• Proven track record designing national digital strategies and inclusion indices.
• Experience managing multi‑stakeholder environments at a national level.

Required skills

• Knowledge of WCAG 2.1/2.2 and EN 301 549 accessibility standards.
• Familiarity with UNESCO and ITU digital inclusion frameworks.
• Certification in accessibility (e.g., CPACC, IAAP) is a plus.