Executive Document Controller

About the role

The Executive Document Controller works directly within the CEO's office, ensuring that company-wide documentation standards are upheld while providing high‑level operational support to senior leadership. This dual‑function position is essential in a fast‑paced retail and e‑commerce environment where accuracy, speed, and professional judgement are critical.

Key responsibilities

• Develop, maintain, and enforce company‑wide document standards, templates, and naming conventions.
• Manage the full document lifecycle, including creation, version control, archiving, and retrieval.
• Build and maintain a centralized filing system accessible to relevant teams.
• Ensure consistency in format and tone across reports, SOPs, and communications.
• Act as a communication bridge between the CEO and internal teams across buying, logistics, finance, e‑commerce, and retail operations.
• Draft, proofread, and manage correspondence on behalf of the CEO.
• Track action items, follow up with department heads, and flag upcoming commitments.
• Prepare meeting materials, agendas, minutes, and follow‑up summaries.

Required profile

• Bachelor's degree in Business Administration, Communications, or a related field.
• 2–4 years of experience in document control, executive assistance, or operations coordination; e‑commerce or retail background is a plus.
• Strong written and verbal communication skills in English.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Comfortable working directly with senior stakeholders and handling sensitive information discreetly.

Required skills

• Proficiency in Microsoft Office.
• Experience with document management tools.