GS Projects Specialist - Ground Services

About the role

Qatar Airways Group is recruiting a GS Projects Specialist within Ground Services in Doha. The role provides support on assigned projects and solutions in line with Ground Services' project standards and processes, meeting business requirements within agreed timescales and costs. It covers all stages of the project lifecycle, from research and analytics and project pitching to implementation, tracking, risk mitigation, quality control and communications, and supports the GS Projects Manager in day-to-day activity tracking.

Key responsibilities

• Facilitate project initiation: define scope, objectives, success criteria, documentation, requirements and stakeholder mapping.
• Manage quality control throughout the project life cycle, keeping delivery timelines, mitigating risks and acting as liaison with stakeholders for effective change management.
• Develop and maintain project plans, timelines, calendars and task trackers in an integrated dashboard, and suggest realistic, well-resourced efficiency improvements to the GS Projects Manager.
• Communicate business cases and project briefs to stakeholders so objectives are documented and followed.
• Follow project governance guidelines and keep contractual terms and conditions aligned with company policy.
• Research and execute automation opportunities, and help implement process flows and project milestones.
• Track milestones and compile information to support the GS Projects Manager's periodic management reports.
• Support budgeting and resource management, monitor expenses and financial forecasts, and close out projects with final deliverables, post-implementation reviews and knowledge transfer.

Required profile

• Bachelor's degree or equivalent with at least 4 years of job-related experience, or a high school/vocational/diploma qualification with at least 5 years of experience.
• Advanced-level project management experience and previous experience managing multiple stakeholders.
• Digital transformation project experience is essential for digital projects.
• Basic understanding of risk concepts and command of English.

Required skills

• Microsoft Office tools (Excel, Word, PowerPoint).
• Project management software.
• Experience managing complex projects that cross multiple business units.