Guest Experience Expert (Guest Services Agent)
Westin Hotels & Resorts · Doha
Job description
About the role
Westin is hiring a Guest Experience Expert (Guest Services Agent) in Doha, Qatar. The role goes beyond simple check-in and check-out: it is about building a memorable and unique guest experience. The expert takes the initiative to deliver a wide range of services that guide guests through their entire stay, from handling operational needs and guest requests to completing reports and sharing local highlights.
Key responsibilities
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs and handle guest requests
- Complete reports and share the highlights of the local area
- Follow company policies and procedures, maintain confidentiality and protect company assets
- Uphold quality standards and present yourself professionally in uniform, appearance and communication
- Work on your feet and move around, lifting and carrying objects of 10 pounds or less without assistance
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience required
- No supervisory experience required
- No license or certification required
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Published 20 hours ago
Expires 1 month from now
7 views · 0 interested
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Westin Hotels & Resorts
Doha