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This job expired on 21/08/2026. It no longer accepts applications.
Guest Service Agent – Front Desk
Anantara Hotels & Resorts · Doha
Job description
About the role
We are seeking a Guest Service Agent to join the front‑desk team at Banana Island Resort Doha By Anantara. The role involves delivering courteous, professional service to guests from check‑in to check‑out, ensuring a memorable stay.
Key responsibilities
- Take reservations and manage bookings using the property management system.
- Greet and register guests upon arrival.
- Provide outstanding guest service throughout their stay.
- Handle guest inquiries, requests and comments promptly and efficiently.
- Settle guest accounts and process check‑out transactions.
- Maintain overall guest satisfaction and address any issues.
Required profile
- Strong focus on customer service.
- Prior experience in hotel front‑office operations (preferred).
- Excellent communication skills with fluency in English.
- Willingness to work shifts, weekends and public holidays.
Required skills
- Microsoft Office proficiency.
- Experience with a Property Management System (PMS) (preferred).
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Anantara Hotels & Resorts
Doha
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