Hospitality Manager

About the role

An experienced Hospitality Manager is sought to join the Hospitality Operations team, helping deliver exceptional guest experiences. The manager oversees overall hospitality operations, ensuring day-to-day management, operational efficiency, service excellence and strong business performance across all departments.

Key responsibilities

• Oversee hospitality operations, including Front Office, Housekeeping, Food & Beverage and Guest Services, so that departments work together toward business objectives.
• Lead, manage and develop department heads and operational teams.
• Monitor business performance, including revenue, budgeting, P&L, cost control and profitability.
• Develop operational strategies, policies and procedures to improve service quality and guest satisfaction.
• Identify business development opportunities and drive continuous operational growth.
• Ensure compliance with company policies, hospitality standards, health and safety regulations and industry requirements.
• Prepare regular operational and financial reports for senior management with recommendations for improvement.

Required profile

• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration or a related field.
• Minimum 8-10 years of experience in the hospitality industry, with substantial hotel or resort operations experience.
• Proven senior operational leadership experience, such as Hotel Manager, Resort Manager or Operations Manager.
• Demonstrated experience managing multiple departments and leading large teams.

Required skills

• Strong financial acumen with hands-on P&L management, budgeting, revenue generation and cost control.
• Excellent leadership, decision-making, problem-solving and communication skills.

Candidates apply by completing the application form and submitting their latest CV through LinkedIn Easy Apply.