Loss Prevention Officer

About the role

A full-time, non-management Loss Prevention Officer is needed at a St. Regis property in Doha West Bay, Qatar. The role covers security patrols, monitoring of safety systems, handling incidents and complaints, and supporting guests and employees.

Key responsibilities

• Patrol all areas of the property and assist guests with room access
• Monitor CCTV, perimeter alarm system, duress alarms and fire life safety system
• Lock property entrances when required and conduct daily physical hazard inspections
• Respond to accidents, contact EMS or give first aid/CPR, and assist guests and employees during emergencies
• Defuse disturbances, escort unwelcome persons and report accidents, thefts and vehicle incidents to the scene
• Complete incident reports, shift summaries and daily activity reports, and investigate incidents and gather evidence
• Maintain confidentiality of reports and documents and follow company policies and safety training
• Welcome guests, anticipate their needs, assist people with disabilities and resolve complaints

Required profile

• High school diploma or G.E.D. equivalent preferred
• No related work experience or supervisory experience required
• Physical ability to stand, sit or walk for long periods, move quickly, lift up to 50 pounds unaided and climb stairs
• Ability to read small print and use computers and point-of-sale systems