Receptionist – Club Front Desk

About the role

We are seeking a professional Receptionist to be the first point of contact for club members at our Qatar site. You will operate the front desk independently, manage member entry, and ensure a welcoming environment in line with club rules and regulations.

Key responsibilities

• Provide high‑standard front‑desk service, answer telephone calls courteously, and control all club entries.
• Enforce club rules and ensure compliance by all members.
• Manage bookings for club and sport facilities, including meetings, events, and private parties, coordinating with relevant function areas.
• Maintain the lost‑and‑found register and hand it over to the QAFCO representative.
• Oversee lounge and inventory, report damages, and follow up on maintenance work orders.
• Coordinate with housekeeping to keep the premises clean and tidy.
• Monitor decorum, address unsafe behavior with children, involve pastoral care, and report to parents when necessary.
• Perform any additional tasks assigned by the QAFCO representative.

Required profile

• Graduate or secondary school certificate.
• Fluency in English.
• Minimum three years of receptionist experience in an international hotel, recreational club, or hospitality setting.
• Knowledge of basic computer applications (Windows, Excel, PowerPoint).
• Certificate in basic first aid and CPR.

Required skills

• Windows operating system
• Microsoft Excel
• Microsoft PowerPoint
• Basic First Aid
• CPR certification