Retail Relations & Administrative Coordinator

About the role

We are looking for a professional, customer‑focused Retail Relations & Administrative Coordinator to manage stakeholder engagement, support retail partners, and provide comprehensive administrative assistance in a fast‑paced project environment.

Key responsibilities

• Build and maintain positive relationships with retail tenants, partners and stakeholders.
• Serve as the primary point of contact for all retail‑related inquiries.
• Coordinate day‑to‑day operations with partners, ensuring smooth issue resolution.
• Support customer‑engagement initiatives, promotional campaigns and marketing activities.
• Collect feedback from retailers and customers and propose service improvements.
• Assist in organising events, activations and retail engagement programmes.
• Prepare reports, presentations and updates on retail operations.
• Provide full administrative and secretarial support to management and project teams, including calendar management, travel arrangements and document preparation.
• Maintain accurate records, filing systems and project documentation.
• Handle confidential information with discretion.
• Support procurement, logistics and general office administration as needed.

Required profile

• Bachelor’s degree or diploma in Marketing, Business Administration, Communications or a related field.
• Minimum 3 years of experience in secretarial, administrative, retail relations or customer‑engagement roles.
• Strong marketing background with experience in customer‑focused initiatives.
• Prior experience on large‑scale projects in Qatar or multinational organisations.
• Fluent in Arabic and English, both written and spoken.
• Professional appearance, positive attitude and customer‑oriented approach.
• Valid Qatar Resident Permit.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).