Secretary / Customer Service Representative

About the role

We are looking for a bilingual Secretary / Customer Service Representative to join our team. The successful candidate will provide administrative support while handling customer inquiries in both Arabic and English.

Key responsibilities

• Manage incoming calls and emails, responding to customer questions professionally.
• Prepare and edit documents, spreadsheets and presentations using Microsoft Office tools.
• Maintain filing systems and assist with day‑to‑day office operations.
• Coordinate with internal departments to ensure timely resolution of client issues.

Required profile

• Fluent in Arabic and English.
• Hold a transferable visa.
• Available to start immediately.
• Previous experience in secretarial work, customer service, telesales or sales is preferred.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint