Senior Vice President, Sales – Institutional Products

About the role

QNB Group, Qatar's first Qatari-owned commercial bank, is looking for a Senior Vice President, Sales. The incumbent leads the team selling Qatari (GCC) equities and fixed income products to institutional clients locally, regionally and globally, and oversees the development and integration of QNBFS customer service delivery channels, including the call center and help desk.

Key responsibilities

• Develop a sales strategy and plan aligned with market trends, client segments and regulatory regime, and a customer service strategy with the heads of QNBFS departments
• Grow and manage the sales pipeline and monitor service levels to increase market share and customer retention
• Represent the liquidity provision and market making value proposition to LP clients, organize road shows and prepare presentation materials with the Head of Research and Head of LP/Market Making
• Build and strengthen distribution channels, monitor customer satisfaction and resolve complaints promptly
• Manage the sales force, set and reconcile sales targets, distribute weekly sales reports and run performance-based incentives
• Handle PR communications, host investor road shows and work with trading and research on marketing themes
• Lead the division, oversee recruitment and training, and ensure compliance with AML, sanctions, data protection, fraud control and other policies, including ISO 27001 and the Three Lines of Defence

Required profile

• Bachelor's or Master's degree; Master's preferred
• At least 15 years of relevant experience, preferably in a highly rated international bank
• At least 8 years leading a sales team for a financial services product, with at least 5 years in a brokerage firm
• Strong negotiation, decision-making and analytical skills; knowledge of the marketplace and new business development

Required skills

• Excellent oral and written communication in English and Arabic (preferred)
• Knowledge of QE and QFMA regulations is desirable