Waiter / Waitress Intern

About the role

Accor is looking for a Waiter / Waitress Intern to join its MGallery brand. You will support the team in delivering warm, personalized and memorable service that reflects the brand's elegance and hospitality. The role sits within the Food & Beverage area of restaurants, bars and events.

Key responsibilities

• Assist the Food & Beverage team in daily operations across restaurants, bars and events.
• Support service during breakfast, lunch, dinner and banquets, ensuring seamless guest experiences.
• Prepare tables, mise-en-place and service areas to brand standards before each shift.
• Greet and engage with guests, providing attentive service and handling their requests with care.
• Learn and apply service standards, upselling techniques and menu knowledge.
• Collaborate with colleagues to ensure smooth operations and timely service.
• Observe and practice proper handling of food, beverages and equipment in line with hygiene standards.
• Support the team during events, themed nights and special promotions.
• Show enthusiasm to learn and adapt to different areas within Food & Beverage.
• Provide feedback and share ideas for improving service and guest satisfaction.

What we offer

• An employee benefit card offering discounted rates at Accor properties worldwide.
• Learning programs through the Accor Academies.
• Opportunities to develop your talent and grow within the property and worldwide.
• The chance to contribute to Corporate Social Responsibility activities such as Planet 21.