Assistant Accommodation Manager

About the role

The Iconic Rixos Gulf Hotel Doha is seeking a detail‑oriented Assistant Accommodation Manager to support the daily operations of employee housing facilities. You will ensure that accommodation areas are clean, safe, and well‑maintained while providing excellent service to staff.

Key responsibilities

• Assist in the daily management of employee accommodation, ensuring cleanliness, maintenance, and compliance with health and safety standards.
• Support planning and monitoring of room assignments, maintaining accurate occupancy and availability records.
• Report maintenance issues promptly and coordinate with Engineering or Maintenance for repairs and preventive upkeep.
• Monitor accommodation inventory (furniture, appliances, supplies) and ensure proper documentation of assets.
• Act as the primary contact for employees regarding accommodation concerns, providing solutions and escalating when necessary.
• Conduct regular inspections of rooms and communal areas to verify cleanliness, safety, and proper functionality.
• Assist in implementing health and safety protocols within accommodation areas and report any hazards.
• Maintain accurate records of resident details, maintenance requests, and operational logs; help prepare reports for management.
• Enforce accommodation policies, communicate rules, and address violations.
• Liaise with external service providers such as cleaning and pest‑control companies to ensure timely service delivery.

Required profile

• High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus.
• Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry.
• Strong organizational and time‑management skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous.
• Good interpersonal and communication skills with a customer‑service mindset.
• Ability to handle multiple tasks, prioritize effectively, and work in a fast‑paced environment.
• Basic knowledge of health, safety, and hygiene standards.
• High level of integrity and professionalism when handling employee matters.
• Problem‑solving abilities and initiative in managing tasks.

Required skills

• Microsoft Office Suite (Word, Excel, Outlook)