Furniture Showroom Sales & Call Center Executive

About the role

The Furniture Showroom Sales & Call Center Executive will be the front‑line representative of CASTAMO Furniture & Interiors, driving sales in the showroom and managing inbound customer communications. The role blends direct selling with proactive lead handling to turn enquiries into purchases.

Key responsibilities

• Engage showroom visitors and close sales of sofas, dining sets, bedroom furniture and related accessories.
• Make outbound calls, follow up leads and schedule showroom appointments.
• Convert online and phone enquiries into showroom visits and successful transactions.
• Prepare and follow up quotations, respond promptly to WhatsApp and social‑media messages.
• Maintain accurate customer records in the CRM system.
• Support the marketing team with simple graphic design tasks, moodboards, presentations or social‑media posts when required.

Required profile

• Proven experience in furniture sales, preferably within Qatar.
• Strong knowledge of furniture types, materials, fabrics and dimensions.
• Excellent closing ability and customer communication skills.
• Fluent Arabic and good command of English.
• Comfortable making daily calls and following up leads.

Required skills

• Basic proficiency with Canva.
• Basic proficiency with Photoshop.