Guest Experience Expert (Front Desk)

About the role

The Guest Experience Expert (Front Desk) is the first point of contact for guests staying at our Doha property. You will create memorable, personalized experiences from check‑in through check‑out, guiding guests throughout their stay and showcasing local highlights.

Key responsibilities

• Deliver a full range of front‑desk services, including check‑in, check‑out, and handling guest requests.
• Process operational needs, complete reports, and share information about local attractions.
• Maintain a safe, clean, and professional work environment by following company policies and procedures.
• Uphold confidentiality, protect company assets, and ensure quality standards are met.
• Perform physical tasks such as standing, walking, lifting and moving objects up to 10 lb without assistance.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior related work experience required.
• No supervisory experience or specific licenses/certifications needed.

Required skills

What we offer

• Equal‑opportunity workplace that values diverse backgrounds.
• Opportunity to grow within a global hospitality brand.