Manager, Housing & Welfare

About the role

The Housing & Welfare Manager will lead the employee dormitory operations at Rixos Qetaifan Island North, ensuring safe, clean and well‑maintained living spaces while promoting a supportive environment that drives staff satisfaction and retention.

Key responsibilities

• Process dormitory enrollment requests, assign rooms, and manage check‑in/check‑out procedures, including linen and key issuance.
• Enforce dormitory rules, visitor policies and maintain accurate records of room keys and weekly rooming lists.
• Create and approve staff duty rosters and keep detailed logs of maintenance requests, special requests and occupancy details.
• Conduct daily inspections of common areas and individual rooms, coordinate cleaning, pest control and fire‑safety inspections with contractors.
• Collaborate with the Loss Prevention Director to organise fire drills and monitor safety equipment.
• Maintain inventory of supplies, furniture, linens and equipment, and liaise with laundry services for weekly linen changes.
• Support the Human Resources Director with linen procurement planning and assist with employee feedback through an open‑door policy.
• Escalate employee welfare concerns and work closely with HR to address satisfaction issues.

Required profile

• Proven experience overseeing employee housing or dormitory operations.
• Strong organisational abilities to manage records, rosters and inventory.
• Excellent communication skills for interacting with staff, contractors and HR.
• Ability to enforce policies consistently and handle employee concerns.

Required skills