Reservations Agent – Arabic Speaker
Hilton
وصف الوظيفة
About the role
Join Hilton’s vibrant hospitality team as a Reservations Agent and be the first point of contact for guests seeking unforgettable stays. You will use your Arabic language skills to turn inquiries into confirmed bookings while delivering the warmth and professionalism that defines Hilton.
Key responsibilities
- Respond promptly and professionally to guest and internal inquiries in Arabic and English.
- Convert inquiries into confirmed reservations, ensuring accuracy in all booking details.
- Maintain meticulous records of reservations and process them with attention to detail.
- Promote hotel services, upgrades, and ancillary offerings to maximize room sales.
- Support sales initiatives by handling sales inquiries and identifying potential leads.
Required profile
- Fluent Arabic speaker with strong written and verbal communication skills.
- Passion for delivering exceptional hospitality experiences.
- Integrity, teamwork, and a proactive, ownership‑driven attitude.
Required skills
- Arabic language proficiency.
What we offer
- Opportunity to work with a globally recognized hotel brand.
- Career development and training programs.
- Dynamic, award‑winning workplace culture.
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