Waiter / Waitress

About the role

We are seeking a friendly and attentive Waiter/Waitress to join the dining team at Banyan Tree Doha. The successful candidate will ensure guests receive exceptional service in a luxurious hotel environment, handling food and beverage orders with professionalism.

Key responsibilities

• Welcome guests, acknowledge VIP arrivals, and present menus, including children’s and special dishes.
• Take orders, serve and clear food and beverage items unobtrusively, and maintain table settings with linen, china, glass and silver.
• Operate the POS system to ring up sales, print and close checks, and follow cash and credit‑card procedures.
• Monitor guest satisfaction, address issues promptly, and report resolutions to the manager.
• Maintain a clean, orderly restaurant, polish silver, restock condiments, and ensure safety and hygiene standards.
• Assist with opening and closing duties, including light cleaning, equipment maintenance, and waste minimisation.
• Support other F&B outlets during peak periods when required.

Required profile

• Excellent communication skills and a proactive, hands‑on attitude.
• Ability to work both independently and as part of a team.
• Passion for food and beverage service with strong time‑management abilities.
• Attention to detail and commitment to maintaining high service standards.

Required skills

• POS system operation